Current Opportunities >> Operations Supervisor
Operations Supervisor
Title:Operations Supervisor
Subsidiary:Liberty Utilities
Department:Operations & Maintenance
Location:Columbus, GA
Country:United States
Zip/Postal Code:31901
 Liberty Utilities, a subsidiary of Algonquin Power & Utilities Corp, Algonquin Power & Utilities Corp is a North American diversified generation, transmission and distribution utility with $10+ billion of total assets. (APUC) delivers continuing growth through an expanding pipeline of renewable energy development projects, organic growth within its regulated distribution and transmission businesses, and the pursuit of accretive acquisitions.

The distribution business group (Liberty Utilities) provides rate regulated water, electricity and natural gas utility services to over 750,000+ customers in the United States. The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.

The Operations Supervisor plans , organizes, coordinates and supervises the daily operational activities, within an assigned functional area, for the natural gas distribution system within one or more communities.  Functional areas for this job can include one or more of the following: service, leak survey, corrosion, measurement, instrumentation and controls, construction/maintenance, and/or meter reading.

Job Functions:
  • Schedules, coordinates and oversees assigned capital and human resources to accomplish customer service needs regarding functional areas.
  • Initiates and supervises service and/or construction orders for new main construction, main replacements, and large volume meter sets.
  • Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety.Works closely with engineering to identify system improvements, upgrades and field functions required to maintain system integrity.
  • Works collaboratively with operations personnel (Construction, EHS, Engineering, Field Operations and Technical Services) to maintain compliance with Company policies, procedures and safety standards, state and federal environmental and regulatory standards.
  • Responds to customer inquiries and complaints involving areas of responsibility to ensure a high level of customer service and satisfaction is maintained. Coordinates activities with regard to emergencies, outages, and pressure problems.
  • Establishes schedules necessary to achieve completion of mandated annual surveys, procedures, and completes various reports.
  • Implements policies, procedures and standards to ensure proper administration of activities.Makes recommendations for revisions to or development of policies, procedures and standards.
  • Promotes a positive company image by participating in local civic and professional organizations.May represent Company to regulatory authorities, public officials, customers and the general public involving company matters.
  • Establishes business relationships with area developers, home builders, contractors and economic/industrial development groups in order to increase gas sales and expand customer growth.
  • Develops and monitors functional area budgets to ensure efficient utilization of resources.
  • Plans and directs the achievement of area goals and objectives within established company policies.
  • Performs other related duties as required.

Minimum Qualifications:
  • Bachelor’s degree in Business Administration or a related field and three years of progressively responsible experience in the natural gas utility industry; or
  • A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of progressively responsible experience in the natural gas utility industry.
  • Valid driver’s license.
  • Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
  • Requires the ability to perform analyzes involving ratios, percentages and simple statistical methods and/or make calculations to reconcile financial statements and accounts.
  • Requires basic computer skills to create standardized documents, reports, or graphics using various software.

Liberty Utilities is an Equal Opportunity/Affirmative Action Employer committed to building a diverse workforce as it values the knowledge, diversity and performance of our employees to make us a great company.‚Äč All employees and qualified applicants will receive consideration in employment or advancement without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity,  citizenship, military or protected veteran status or any other basis  prohibited by applicable law.

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