Job Openings >> Manager Business and Community Development
Manager Business and Community Development
Summary
Title:Manager Business and Community Development
ID:10007
Subsidiary:Liberty Utilities
Department:Business-Community Development
Location:Pine Bluff, AR
Country:United States
Description

The Manager, Business and Community Development initiates, develops, and maintains superior business
and consulting relationships with customers, developers, community leaders, and vendors; in order to
influence these stakeholders to use our commodity, efficiently utilize their use of our commodity and take
full advantage of the company’s program offerings. Success of this role is measured against growth,
expansion, and retention goals set on an annual basis.

 

PRIMARY RESPONSIBILITIES

 

Key Account Management:

  • Provide key accounts with support as needed.

  • Promote Liberty Utilities programs to key accounts and work in tandem with any in-house program managers.

  • Promote growth opportunities within key accounts.

 

Key Partner Management:

  • Provide key partners (Trade Allies, Preferred Contractor, etc.) with support as needed.

  • Promote Liberty Utilities programs to key partners and work in tandem with any in-house program managers.

  • Promote growth opportunities within key partners.

Municipal and Community Development:

  • Identify and build strong relationships with governmental bodies

  • Actively participate in municipal and governmental activities within assigned area, including the
    passage of required governmental agreements and other items of interest to the Company, including
    the promotion of additional company program offerings.

  • Identify and build strong relationships with community leaders

  • Actively engage our communities through civic, community, and school activities.

  • Assist in determining best opportunities to donate company funds and which civic events to attend
    to create a positive company image and build brand awareness in each assigned area.

     

New Development:

  • Working directly with Customers, State Service Commission Staff, Executives, Facility Staff, Builders/Developers, Contractors, Architects and Engineers to assess opportunities and develop a comprehensive sales proposal;
    including additional company program offerings.

  • Identify areas within our current Certificate of Convenience and Necessity that may be future targets for redevelopment and build relationships with the stakeholders prior to redevelopment.

  • Representing and advocating for customer needs with internal departments when required, by directing
    issues to the proper channels for resolution and improving customer satisfaction.

  • Representing the company in targeted local, regional and/or with professional organizations; including trade
    and business shows.

     

Other duties:

  • Collect and report the growth and expansion details for the central region for Gross Profit Margin, new meters,
    and other activity for water on a monthly basis.

  • Assist in other areas and commodities of the central region, as requested, with growth, key customers, municipal,
    and community issues and opportunities.

 

Other duties as assigned; including but not limited to, emergency assignments during storms, representing
the company at business and community events, and supporting the customer care organization.

 

KNOWLEDGE, SKILLS & EXPERIENCE

 

The following Skills are required for the Business and Community Development position

  • Bachelor's Degree in Business, Marketing, Finance, Engineering and/or other related field required.
    Direct sales experience may be substituted for degree.

  • Minimum of 5 years related experience.

  • Possess strong working knowledge of construction codes and practices.

  • Understand and interpret CAD, site work, and mechanical plans.

  • Knowledge of commercial and residential water systems.

  • Experience in utility industry would be ideal.

  • Possess strong interpersonal skills and the ability to make independent decisions.

  • Excellent written and oral communications skills required.

  • Strong organizational and planning skills.

  • Knowledge of business and computer applications and an understanding of business finance, engineering and technical concepts.

  • Experience with Customer Relationship Management systems ideal.

  • Skilled in making presentations to senior management, public groups and/or boards of directors.

  • Strong knowledge of Internet software and the Microsoft Office Suite of products.

  • Valid driver’s license.

  • Occasional travel out of state in the US and Canada may be required. A valid passport is required for international travel.

    Liberty Utilities is an Equal Opportunity/Affirmative Action Employer committed to building a diverse workforce as it values the knowledge, diversity and performance of our employees to make us a great company. All employees and qualified applicants will receive consideration in employment or advancement without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, citizenship, military or protected veteran status or any other basis prohibited by applicable law.

     

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