Current Opportunities >> Distribution / Field Service Operator 1
Distribution / Field Service Operator 1
Title:Distribution / Field Service Operator 1
Subsidiary:Liberty Utilities
Department:Operations & Maintenance
Location:Downey, CA
Country:United States
Zip/Postal Code:90241

Liberty Utilities, a subsidiary of Algonquin Power & Utilities Corp, is a $10+ billion North American diversified generation, transmission and distribution utility. The distribution business group provides rate regulated water, electricity and natural gas utility services to over 750,000+ customers in the United States. The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.


Salary Range: $45,000 - $66,000 annually depending on skills and experience.

In addition to salary, Liberty Utilities offers an incentive plan based on company and individual performance.


Liberty Utilities offers a comprehensive benefits plan including health, vision, and dental benefits as well as AD&D, basic life insurance, and short term and long term disability.


Liberty proudly offers a 401(k) plan with a 4% match along with a Cash Balance Pension Plan. Employees are also eligible for an employee share purchase plan that allows for the purchase of company stock with a company contribution.



Under direct supervision, performs skilled and semi-skilled work in the construction; maintenance and repair of water distribution systems and related facilities. Answers public inquiries and complaints in a tactful and courteous manner. Assist Operator III as directed. Performs other duties as assigned.



This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent.

  • Ability to read a meter accurately

  • Performs leak repairs, maintains mains, fire hydrants, installation of new services, setting meters, changing out meters, and repairs services

  • Keeps the direct Supervisor aware of all field customer service problems and needs

  • Uses PC tablets for field service applications to process service orders, etc

  • Performs minor service repairs

  • Works delinquent disconnects and reconnects as assigned

  • Resets meters as needed or instructed

  • Assists in the replacement of meters and registers

  • Assists in the preparation and completion of service orders and other paperwork

  • Operates various hand and power tools and mechanical equipment while installing, operating, and repairing mains, services, meters, valves, and fire hydrants

  • Helps install, tap, re-line, disinfect, test, and connect water mains and appurtenances

  • Repairs, disinfects, and tests broken water mains

  • Assists in setting up work area traffic controls

  • Assists in making field and job-related decisions using Company policies and procedures

  • Reports and communicates to his or her supervisor all daily activities, needed repairs, hazards, challenges, needs, etc.

  • Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor, EHS Manager, and/or Human Resources

  • Maintains and accounts for all tools and equipment and assigned vehicles

  • Responsible for keeping crew truck clean and orderly

  • Attends and participates in weekly safety meetings

  • Performs all work duties in a safe manner in compliance with Liberty Utilities Water safety program

  • Performs various other duties as may be assigned by the Operations Managers or Distribution Supervisor or, in his absence, the Operator III


  • Must possess a high school diploma or equivalent (GED)

  • Must have a valid California driver’s license, clean driving record:

    • Class A driver’s license desired (location specific)

  • Must possess a Grade 1 Water Distribution Certificate issued by the SWRCB DDW. T1 Treatment Certificate is desirable

  • Be able to gain proficiency in basic construction and maintenance methods and procedures of a water utility

  • Be able to comprehend the use and functions of the (C.I.S.) Customer Information System Program.

  • Must be able to work independently and responsibly with direct supervision

  • Must have basic computer skills, including PC Windows operations knowledge and experience with communication devices

  • Able to follow Company rules, procedures, and directions from a supervisor and/or Management

  • Maintain effective and cooperative working relationships with those contacted in the course of work. This includes, but is not limited to, those to whom the position reports to, supervisors, coworkers, public, vendors, contractors, etc.

  • Be able to exercise independent judgment, discretion, professionalism, and tact in all areas of work including matters of a sensitive and/or confidential manner

  • Must maintain a professional appearance as a front-line representative of the Company

  • Be able to travel occasionally

  • Must be able to perform a wide range of physically strenuous tasks

  • Obtains CPR and First Aid training

  • Must be able to work standby, holidays, weekends or overtime as required

  • A person in this position must have the ability to communicate effectively and professionally, both orally and in writing, with internal and external customers, under normal and adverse conditions



  • Vision and hearing correctable to enable understanding of instructions and performance of job duties

  • Sufficient physical dexterity to walk, drive, lift, carry, stoop, bend, push, pull, kneel, and climb stairs/ladders, in and out of trenches

  • Get in and out of various types of vehicles continuously during the work shift

  • Dig for a full work shift or longer

  • Operate hand and power tools in a dry and wet environment

  • Operate heavy equipment over uneven terrain

  • Must be able to wear a full face or partial respirator to enter confined spaces to work in

  • Must be able to walk long distances

  • Must be able to tolerate extreme weather temperatures and wind

  • Ability to handle (lift, carry, operate, etc.) materials and equipment necessary for the job*


*NOTE: It is recommended that personnel do not individually engage in lifting and carrying activities that exceed the Institute for Occupational Safety and Health (NIOSH) Recommended Weight Limit (RWL) to be lifted with two hands, under ideal conditions, of 51 pounds maximum. Any supplies, materials, tools, and equipment in excess of this weight should be handled using appropriate material handling processes, procedures, and methods, including team lifting, material handling devices, mechanized equipment, and other suitable means of assistance.

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We are an Equal Opportunity/Affirmative Action Employer committed to building a diverse workforce as it values the knowledge, diversity and performance of our employees to make us a great company.​ Our Company strives to provide equal opportunity to qualified individuals with disabilities and disabled veterans. As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the HR Representative.

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