Current Opportunities >> Director, Operations
Director, Operations
Title:Director, Operations
Subsidiary:Liberty Utilities
Department:Operations & Maintenance
Location:Joplin, MO
Country:United States
Zip/Postal Code:64804

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.

An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America. Responsible for the commercial operations of the Company in the operating area. Includes all aspects of customer satisfaction as it is related to line maintenance and operations, continuity of service, lineman training, contractor management, marketing, community affairs and development.



Direct the activities of employees and contractors in the Commercial Operations area which are necessary for the safe, reliable, and efficient operation of the system to provide total customer service that exceeds the expectations of the customer.

Develop a team atmosphere within the Commercial Operations area which focuses on timely delivery of service to the customer in a safe and efficient manner.

Direct the construction of line facilities, service restoration and outage management, and the lineman training program.

Assist in communication to customer based on Company’s goals and objectives. Lead and manage the team to achieve its objectives supporting the Corporate Strategy.

Administer Company policies and procedures and ensure their consistent administration throughout the Commercial Operations area. Be a leader in the administration of the Company’s contract with union employees in a positive manner that fosters teamwork and open communication.

Lead and manage the team to achieve its objectives supporting the corporate strategy.

Responsible for the development and adherence of capital and O&M budgets including resource management.


Education & Experience

Ten (10) years’ experience with a Bachelor’s degree or equivalent.

Extensive driving in all types of conditions, overtime, prolonged use of office equipment.

Algonquin Power & Utilities Corp is a North American diversified generation, transmission and distribution utility with $10+ billion of total assets. (APUC) delivers continuing growth through an expanding pipeline of renewable energy development projects, organic growth within its regulated distribution and transmission businesses, and the pursuit of accretive acquisitions.
The distribution business group (Liberty Utilities) provides rate regulated water, electricity and natural gas utility services to over 750,000+ customers in the United States. The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.
The generation business group (Liberty Power, formerly known as Algonquin Power) owns a portfolio of regulated and long term contracted North American based wind, solar, hydroelectric and thermal powered generating facilities representing more than 1.5+ GW of installed capacity.

Collaborative environment with a genuine flexible working policy
Share purchase/match plan
401K Plan
Free refreshments
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success.
We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.


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