Current Opportunities >> Senior Infrastructure Analyst OT (Servers)
Senior Infrastructure Analyst OT (Servers)
Title:Senior Infrastructure Analyst OT (Servers)
Subsidiary:Liberty Utilities
Department:Corporate IT
Location:Joplin, MO
Country:United States
Zip/Postal Code:64801

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.



The Senior Infrastructure Analyst role will be part of a dynamic team that is responsible for architecture, engineering and operations of the Operational Technology Infrastructure. This includes securing, configuring and optimizing all systems and services. Develop and implementation of standards and solutions including ICS visibility, zero trust, directory services and datacenter infrastructure. Acts as an SME for OT infrastructure teams in the design, delivery and support of OT solutions. The Senior Infrastructure Analyst’s obligation will be to maintain SLAs for all organizational OT infrastructure solutions.

Essential Functions

  • Serve as a domain expert for OT systems, servers, storage, directory, virtualization and system technologies

  • Collaborate with business and IT leadership to assess short-term and long-term infrastructure capacity requirements associated with the organization's OT infrastructure

  • Work with vendors and other engineers to assess and understand technologies and develop proposed beneficial technical solutions for the OT environments

  • Ability to analyze partner requirements and convert into secure OT solutions

  • Work within established configuration and organizational change policies to ensure awareness, approval and success of changes made to the network infrastructure

  • Support a high availability OT systems and ensure uptime consistent with the organization's business requirements

  • Assist and/or Lead IT/OT Capital Projects

  • Assist in improving and maintaining security posture across the infrastructure services and equipment in line with security and regulatory policies

  • Identify technology gaps and work with network engineers and managers to evaluate and select appropriate benefit solutions and innovations

  • Build and maintain documentation as it relates to server configuration, server mapping, processes, and service records

  • Support day-to-day operation of IT/OT system infrastructure and services. Participate in a 24x7 on call rotation and respond to outages related to infrastructure and services

  • Assist with maintaining relationship with data center and telecommunications services providers

  • Travel to sites and project locations 10-15%

Required Experience

  • Expert level knowledge in designing, developing and deploying system infrastructure in the enterprise network environment.

  • Expert level knowledge in enterprise system technologies including virtualization, active directory, Citrix

  • Experience in security solutions including host based IDS, directory services, MFA and system audit solutions

  • Experience in network technologies including routing, switching, firewalls

  • Self-motivated with an ability to multi-task and prioritize across competing initiatives

  • Strong analytical and problem-solving skills

  • Ability to learn new technologies quickly and adapt to changing technical landscapes

  • Ability and drive to learn new software and systems

  • Ability to communicate with business partners from many different backgrounds and technical abilities

  • Some knowledge/experience with OT related cyber-security controls

Desired Experience (not required)

  • Network infrastructure switches, routers, firewall

  • Knowledge of OT/ICS/SCADA environments/technologies; demonstrated experience a real plus

  • Knowledge of OT protocols: DNP3/Modbus/ICCP/OPC/SEL; demonstrated experience a real plus

  • Knowledge/Experience with regulatory frameworks in the OT space.

  • Industry security frameworks

  • Extending cybersecurity technologies into an industrial control network

  • Mission critical and/or life safety facilities

  • Familiarity/Experience with OT Energy Asset Performance monitoring: Bazefield/Envision

Algonquin Power & Utilities Corp is a North American diversified generation, transmission and distribution utility with $10+ billion of total assets. (APUC) delivers continuing growth through an expanding pipeline of renewable energy development projects, organic growth within its regulated distribution and transmission businesses, and the pursuit of accretive acquisitions.

The distribution business group (Liberty Utilities) provides rate regulated water, electricity and natural gas utility services to over 750,000+ customers in the United States. The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.

The generation business group (Liberty Power, formerly known as Algonquin Power) owns a portfolio of regulated and long term contracted North American based wind, solar, hydroelectric and thermal powered generating facilities representing more than 1.5+ GW of installed capacity.

What we offer

  • Collaborative environment with a genuine flexible working policy

  • Share purchase/match plan

  • Defined Contribution savings plan

  • Free refreshments

  • Top Talent Program

  • Volunteer paid days off

  • Employee Assistance Program

  • Achievement fund

  • Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.


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