Current Opportunities >> Billing Representative
Billing Representative
Title:Billing Representative
Subsidiary:Liberty Utilities
Department:Customer Care, Billing Operations, Credit & Collections
Location:Joplin, MO
Country:United States
Zip/Postal Code:64802

Our vision is to be the utility company most admired by customers, communities and investors for our people, passion and performance.


Assist in performance of billing and revenue activities of the Company by providing information to internal and external customers ensuring accurate and timely actions.



  • Develop the ability to operate, stock and general maintenance of Pinnacle Base Bill Inserter and Lanier Digital Printers.
  • Develop the ability to organize, verify and distribute special handling code bills and customer refund checks to internal/external customers.
  • Develop the ability to prepare voucher forms and initiate payments for postage as needed. Balance the postage spreadsheet with the post office invoices on a daily basis to insure that funds are available to mail customer statements.
  • Participate as a member of the Billing Operations team in order to provide accurate and timely billing of our customers while maintaining good customer relations by responding to requests in a positive manner.
  • Serve as backup on the daily functions in the absence of Billing Operations personnel.



Education & Experience

  • High School Diploma or Equivalent. Must be proficient in the use of PCs and general office equipment.

  • Must be capable of extended hours of sitting, prolonged usage of personal computers, high stress situations, multi-tasking and lifting.

Algonquin Power & Utilities Corp is a North American diversified generation, transmission and distribution utility with $10+ billion of total assets. (APUC) delivers continuing growth through an expanding pipeline of renewable energy development projects, organic growth within its regulated distribution and transmission businesses, and the pursuit of accretive acquisitions.
The distribution business group (Liberty Utilities) provides rate regulated water, electricity and natural gas utility services to over 750,000+ customers in the United States. The transmission business group invests in rate regulated electric transmission and natural gas pipeline systems in the United States and Canada.
The generation business group (Liberty Power, formerly known as Algonquin Power) owns a portfolio of regulated and long term contracted North American based wind, solar, hydroelectric and thermal powered generating facilities representing more than 1.5+ GW of installed capacity.

Collaborative environment with a genuine flexible working policy
Share purchase/match plan
401K Plan
Free refreshments
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce. If you are excited about this role, and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success.
We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
As part of our commitment, we work to ensure our application process is accessible to all candidates. If you require special assistance or accommodation during the hiring process, please notify the Talent Acquisition Team.



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